Business Information

 

CCTV – How to access footage

BID Camborne was asked by some businesses to clarify how to access the town CCTV information and whether the CCTV can be used for anti-social behaviour.  We have been advised by Camborne Town Council that it can be used for anti-social behaviour and contact  is either via the Police (999 or 101) or via Cornwall Council and this form  http://www.cornwall.gov.uk/media/23784517/cctv-sar-form.pdf There is a £10 charge for using this form. 

Cost Savings

Cost Savings is the Theme 2 project for BID Camborne. As part of this project we are providing information on trade waste management and cutting overheads. Also included is business advice, information and sources of business support.

Better Business for all

Better Business For All is a new service from Cornwall Council offering an extremely useful regulatory business advice service that aims to support businesses through the minefield of compliance and legislation by offering a single point of contact covering Environmental Health, Health & Safety, Licensing and Trading Standards. So whether you are a recent or established Camborne business but need advice so that you are fully compliant as a business, then you may wish to consider giving the team a call. Their website is here –.www.publicprotectioncornwall.co.uk

Reporting Anti-Social Behaviour

Reporting Anti-Social Behaviour in Town

If criminality or unacceptable behaviour is occurring please contact the police in the first instance on 101 or 999.  If you would like to report something to the police but are not requiring an immediate response an email report can also be made: 101@devonandcornwall.pnn.police.uk   If you would like to report a potential rough sleeper the number for Streetlink who then liaise with local services is 0300 500 0914. If you wish to report drug litter in a public place please call 0300 1234 141 or email refuseandrecycling@cornwall.gov.uk Information on reporting anti-social behaviour in town can be found on the Business Information page of our website.

Business Rate Relief 2017
As of 1 April 2017, changes will be introduced to Small Business Rate Relief, which reduces rate liability for some smaller properties.
The 2017 changes increase the thresholds for small business rate relief:• Properties with a rateable value of £12,000 or less will attract 100% relief i.e. they will pay no business rates;• Properties with a rateable value of £12,000 to £15,000 will attract some business rate relief on a tapering scale;

• Properties with a rateable value between £15,000 and £51,000 will be subject to the small business multiplier.

A business may only claim small business rate relief on one property. A business with more than one property may still claim small business relief on its main property, if the additional properties all have a rateable value of under £2,600 and their total rateable value does not exceed £17,999.

Cornwall Council advises that businesses who have previously applied for Business Rate Relief will not need to apply again as they will be moved onto the new relief terms.  Other businesses will need to apply.  Please call Cornwall Council 0300 1234 171 for more information on your account.

Trade Waste & Recycling Collection

All businesses are responsible for disposing of their trade waste. Information on businesses’ responsibilities is provided on the Government website https://www.gov.uk/managing-your-waste-an-overview/overviewwebsite.

Trade Waste Companies Operating in Camborne (June 2015)

There are 6 main trade waste and recycling collection companies operating in Camborne; SITA, Cory, H & A, Biffa and Cornwall Cullet. Summary information on the items they collect, and the days of the week they collect is provided here. For more information please contact the company.

Information on these services was correct as at June 2015.

To find a waste collector to suit your business needs please contact them direct.

SITA Cornwall

Tel: 01209 202000

  • Confidential waste
  • Food waste
  • Glass
  • General waste
  • Cardboard
  • Paper
  • Cans
  • Plastic – shrinkwrap
  • Plastic bottles
  • Hazardous waste

Collection days: Monday – Friday inclusive.

Cory Environmental

Tel: 0845 1990 095

 

  • Confidential waste
  • Food waste
  • Glass
  • General waste
  • Cardboard
  • Paper
  • Cans
  • Plastic – shrinkwrap
  • Plastic bottles
  • Hazardous waste

Collection days: Tuesdays and Fridays.

 H & Recycling

H & A Recycling

Tel: 01209 219993 

  • Confidential waste
  • Food waste
  • Glass
  • General waste
  • Cardboard
  • Paper
  • Cans
  • Plastic – shrinkwrap
  • Plastic bottles
  • Hazardous waste

Collection days: Every day of the week.

Biffa

Biffa, Michael Burt

Tel: 07736 598813

  • Confidential waste
  • Food waste
  • Glass
  • General waste
  • Cardboard
  • Paper
  • Cans
  • Plastic – shrinkwrap
  • Plastic bottles
  • Hazardous waste

Collection days: Monday, Wednesday and Friday.

Cornwall Cullet

Cornwall Cullet

Tel: 01209 719800 

(glass plate & bottles, plastic bottles, mixed cans)

  • Glass
  • Cans
  • Plastic bottles

Collection days: Fridays.

Booker Wholesale, Wilson Way, Pool

Tel: 01209 314411 

Cardboard and shrinkwrap can be taken to Booker’s but if you carry your own waste you will need to register as a waste carrier with the Environment Agency. Registration is usually free if you carry your own waste.  To register as a waste carrier visit the government website. www.gov.uk/waste-carrier-or-broker-registration or telephone 03708 506506.

To use Booker’s as a disposal point you will also need to be a customer of Booker’s.

Information on Booker’s cardboard and shrinkwrap recycling can be found here. Booker Jan 2015 Recycling Flyer

Booker’s also offer collection of used cooking oil.  For collection of used cooking oil contact Booker Wholesale.  They give 20p per litre for a minimum collection of 60 litres.  Membership of Booker’s required. For further Information:Booker UCO Leaflet Tel: 0845 120 4545 info@bookerrecycling.co.uk

Waste Cardboard Trial

BID Camborne is working with SITA and would like to set up a trial collective cardboard collection scheme starting in the summer (2015).  The trial will run for approximately a year.  The aim is to reduce the cost of the service by running a collective scheme; the more businesses that get involved the cheaper collection costs will ultimately be and also there will be less lorry visits to the town.  If the trial is a success other trade waste schemes could be set up such as food waste.

If you are interested in taking part in this trial then contact the BID Camborne office on 01209 711419 or 07445 366412 or email mel@cambornecando.co.uk

SITA are also offering waste audits at no charge to your business.  Please contact SITA on 01209 202000.

Cutting Overheads

During April and May 2015 BID Camborne has researched the market to find out how to get BID Camborne businesses the best deals on reducing overheads.

From July 2015 BID Camborne was working with BCR associates.  In September BCR pulled out of the deal as their franchise was closed.  BID Camborne will look for another solution for our businesses.

Improving energy efficiency for Micro-Businesses and Retailers

The British Gas Energy Efficiency Fund helps micro-businesses manage their energy costs by providing free expert advice and energy efficiency measures.  Any micro-business can apply.  A micro-business is defined as a company with:

  • An annual consumption of electricity of not more than 100,000kWh (estimated £10,000 electricity spend) or
  • An annual consumption of gas of not more than 293,000kWh (estimated £9,000 gas spend) or
  • Fewer than 10 employees (or their full-time equivalent); AND an annual turnover or annual balance sheet total not exceeding €2 million (approx. £1.4m as at 9 June 2015).

Eligible businesses will receive a free on-site energy survey, as well as fully-funded installations of energy saving measures valued up to £6,000 per business, helping them save money on their energy bill.  Any micro-business can apply.  Businesses should visit   https://www.britishgas.co.uk/business/energyefficiencyfund or call 0800 316 4318.  More information can be found here: Gas Energy Efficiency Fund October 2014

The Carbon Trust have produced a Retail energy management guide available here: http://www.carbontrust.com/media/39228/ctv001_retail.pdf

The guide outlines the main energy saving opportunities for businesses within the Retail sector and demonstrates how simple actions save energy, cut costs and increase profit margins.

Insurance

BID Camborne has not found a broker able or willing to provide a collective deal for BID Camborne businesses.

BCR Associates can source insurance for you; contact Neil Rice on 07811 119233 or email neil.rice@bcrassociates.co.uk  or visit www.bcrassociates.co.uk

FSB LogoThe Federation of Small Businesses (FSB) offer a comprehensive range of insurances for small businesses.  However, as their insurance is for member businesses, you would need to offset your FSB membership fee which starts at £125 for sole traders; please visit http://www.fsb.org.uk/join  The range of insurance cover on offer through the FSB is available on their website.

Business Support and Information

BID Camborne has researched where businesses can go for information, advice and support, whether it be for regulatory information, help with growing your business or information on local schemes.

The government provides a website directing enquiries for starting up and running a businesshttps://www.gov.uk/business-support-helpline

Cornwall Development Company (CDC) offers a signposting service for businesses to grants, loans and advice from the government and associated agencies.  For businesses with complex problems who meet specific criteria an in-depth advice service is offered.  For further information visithttp://www.cornwalldevelopmentcompany.co.uk/doing-business-in-cornwall/business-support-helpline.html

CDC also provides a service to help businesses relocate to Cornwall.

Cornwall and Isles of Scilly Local Enterprise Partnership

Support for businesses in Cornwall is also available through the Local Enterprise Partnership (LEP); for further information visithttp://www.cornwallandislesofscillylep.com/  Information on the Cornwall and Isles of Scilly Growth Programme is available here:http://www.erdfconvergence.org.uk/growth-programme/

Workplace Pensions

The law on workplace pensions has changed. Every employer with at least one member of staff now has new duties, including enrolling those who are eligible, into a workplace pension scheme and contributing towards it.

It is called ‘automatic enrolment’ because it is automatic for your staff – they don’t have to do anything to be enrolled into your pension scheme, but it is not automatic for you. You need to take steps to make sure your eligible staff are enrolled into a pension scheme. Even if you already pay contributions into a pension scheme for your staff, you still need to check if it is suitable for automatic enrolment.

The following tasks in particular will take you some time:

• Setting up a pension scheme
• Enrolling your staff into the pension scheme.
• Contributions to the scheme come from three places. You will make deductions from their pay, you will make employer contributions and the government will contribute via tax relief. You’ll need to make sure you contribute the right amount

Ideally, you should allow up to 12 months to prepare. Remember, automatic enrolment is your legal duty and if you don’t act you could be fined.

The Pensions Regulator is writing to all employers advising of automatic enrolment and requesting that you provide a point of contact to enable them to advise you further. This is a simple process of registering online.

The Pensions Regulator website also has a detailed checklist for auto enrolment. For further information see http://www.thepensionsregulator.gov.uk

Each business will be given an individual staging date. This is the date that your business will commence operation of the auto enrolment scheme. To check your staging date visit http://www.thepensionsregulator.gov.uk/employers/staging-date.aspx

Funding available in Camborne

Sustainable travel grants now available to businesses

Cornwall Council has £30,000 available each year until February 2019 to issue in grants for facilities and equipment that support sustainable travel for employees. This might include cycle storage, showers, car park remodelling or electric vehicle charging points. Businesses are invited to apply for up to 75% match funding. More information is available at www.cornwall.gov.uk/traveltoworkgrant. Please contact Tasha Dennis, on 01872 224603 or email ndennis@cornwall.gov.uk

Camborne, Roskear and Tuckingmill Townscape Heritage Initiative (THI)

A grant scheme to fund traditional repairs to historic buildings in the Camborne conservation area has been running since 2008.  Due to close in June 2016 the scheme is currently fully subscribed.  As at June 2015 the scheme has funded improvements to 12 buildings in the BID Camborne area:

  • 8 Trelowarren St
  • Cross St News, Cross St
  • 38 Trelowarren St
  • The Clink, Parish Vestry, Church Lane
  • Top Ten Bingo, 22-24 Chapel St
  • RSPCA, 3 Basset Road
  • Camborne Community Centre, South Terrace
  • Donald Thomas Centre, Chapel Street
  • Berrymans Bakery, 43 Trelowarren St
  • Q Print 45 Trelowarren St
  • Vyvyan Arms, 114 Trelowarren St
  • Kernow Model Rail Centre, Trelowarren St

Further information on what the scheme has achieved in Camborne can be found here: Townscapes Heritage Initiatives Article.  Further information on the scheme in west Cornwall is available at: http://www.cornwall.gov.uk/environment-and-planning/conservation/heritage-led-regeneration/camborne-roskear-tuckingmill-townscape-heritage-initiatives/?altTemplate=_Standard

Buskers information/ street performances

This document has been put together by Cornwall Council as guidance on this subject.

Dealing with Shoplifter

Best practice advice from Devon & Cornwall Police is available here